We're a small team. We read every email and reply within 2 business days.
Email us
- General support: support@distantfrenz.com
- Billing & refunds: billing@distantfrenz.com
- Trust & safety: trust@distantfrenz.com
- Privacy requests: privacy@distantfrenz.com
Which channel to use
- Safety or content problems (including private messages and calls): use the in-app Report option.
- General complaints: support.
- Billing complaints, unauthorized or incorrect charges: billing.
- Access, correction or deletion of your data: privacy.
How complaints, reports and disputes are handled is explained in our Safety, Moderation & Complaints Policy.